ThinkPad 客服

数据加载中

请选择您的产品获取支持

请选择您的设备获取支持,如下载驱动,手册和常见问题等

搜索更多问题

输入主机编号或设备型号,了解保修、配置信息,查看产品手册和相关问题。

输入主机编号或设备型号,了解保修、配置信息,查看产品手册和相关问题。

帮助与支持

通过直接选择您所需要的功能来获取服务和支持

  • ThinkPad 客服

    驱动和软件下载

    轻松找到您设备的驱动和便捷软件

  • 配置查询

    查询您的产品参数和配置信息

  • 保修查询

    查询您的产品保修状态和服务信息

  • Think社区

    产品讨论和技术分享

  • Think微信

    实时服务,贴心便捷

  • 24小时智能客服

    即问即答,为您解答联想产品使疑问

ThinkPad 客服

Think服务站

如果您的设备需要维修,您可前往Think产品服务站,在那里为您提供专业快捷的服务

数据加载中

增值服务

通过购买增值服务,您可以获取更专业的帮助

  • 延长保修

    保修期内不限次数免费维修

  • 3年超值服务包

    上门保修延长至3年,加送3次远程服务

  • 1年数据无忧

    专业保障数据安全和隐私

  • 远程新机开荒

    远程助力新机设置,让您使用无忧

  • 远程管家服务

    远程电脑维护,实时守护您的电脑

  • 上门软件调修

    专业工程师全国上门,便捷更安全

热门问题及解决方案

这里给您显示最热门的解决方案,帮助您来提升设备使用技巧和解决遇到的问题

查看更多 >

How can we help?

Need help placing
an order?

CALL US NOW

Need help with an existing order?

CONTACT CUSTOMER CARE

Regarding your Web Order Payment

CONTACT PAYMENT TEAM

For Personal Purchase

Phone

13 LENOVO / 13 536686 #2 followed by #1
Open Monday – Friday 8:30am – 5:00pm AEST

13536686
 

ThinkPad 客服

Email

Lenovo Small Business Sales

Phone

13 LENOVO / 13 536686 #2 followed by #2
Open Monday – Friday 8:30am – 5:00pm AEST

13536686
 

ThinkPad 客服

Email

Buying Replacement Parts

Phone

13 LENOVO / 13 536686 Option 1
Monday – Friday 8:30am – 6:00pm AEST
Weekends and NSW Public Holidays – Closed

13536686
 

ThinkPad 客服

Email

Lenovo Technical Support

Phone

Consumer Products:
1800 041 021

Commercial Technical Support –
Think Products:1800 043 849

ThinkPad 客服

Email

ThinkPad 客服

Question About Your Non-Lenovo.com Order?

If You Have Purchased On Our Website

Question About Your Warranty

Feedback & Unresolved Service Issues: If you are unable to resolve your Service issue through the other available channels, click here to complete the form and send your problem description to our dedicated Lenovo Customer Care team.

Question About Your Non-Lenovo.com Order?

Phone

1800 954 172

Monday - Friday 9:00am - 5:30pm AEST
Weekends and NSW Public Holidays - Closed

ThinkPad 客服

Email

If You Have Purchased On Our Website

Phone

13 LENOVO / 13 536686 Option 3
Monday - Friday 8:30am - 5:00pm AEST
Weekends and NSW Public Holidays - Closed

ThinkPad 客服

Email

Question About Your Warranty

ThinkPad 客服

Email

Phone

13 LENOVO / 13 536686 Option 4
Monday – Friday 8:30AM - 7:00PM AET
Weekends and NSW Public Holidays – Closed

ThinkPad 客服

Email

Get in touch

Need more help? Contact us directly on call.

Call us on 13 LENOVO/13536686 or 1300 557 073 and choose one of the following options:

  • Option 1: For technical support, or to check status of product currently in repair
  • Option 2 : If you're looking to purchase one of our products
    • -> Press 1 : For personal purchase
    • -> Press 2 : For business purchase
  • Option 3: To check on your order status or for assistance with a recent order
  • Option 4: For Payment assistance and order verification
  • Option 5: If you know the extension whom you like to speak to, please press 5
  • Option 6: To hear these options again, please press 6